Customer Service

The goal of the Town of Selma's Customer Service Department is to provide quality customer service by administering friendly, flexible service as well as mastering problem solving skills that will give the customer a positive, memorable experience. 

The Town of Selma provides electric, water, and sewer services to residents, businesses, and industries.  Residential customers are also provided garbage pickup.

Locally owned and operated, these public utilities provide local families, businesses, and industries with safe and reliable public services at a reasonable price.  Our employees are the neighbors of the people that we serve; we stand ready to help customers with problems or questions.

Rates and policies are set by the Selma Town Council.  Revenues from the utilities maintain our utility systems and help our community. 
 
Our business office is located in the Town of Selma Town Hall, 114 N. Raiford Street.  Business Hours are from 8:00 a.m. - 5:00 p.m., Monday - Friday (closed holidays).  Call (919) 965-9841, ext. 1012 or 1013 during business hours for more information.

Basic Rates and Usage
Monthly charges for electric, water, and sewer service are based on the type of customer (for instance, residential or commercial), location of service, and other factors.  For more information about rates contact Customer Service at (919) 965-9841, ext. 1012 or 1013.

Paying Your Utility Bill
Town of Selma Utilities offers several convenient options for payment of your utility bill:

  • Online payments - click on the link above ***Make A Utility Payment Here***
  • Mail payments to Town of Selma, 114 N. Raiford Street, Selma, NC 27576
  • Pay in Drop Box - A Drop Box is located on the wall close to the drive thru window, at Town Hall.
  • Pay in person at the Town of Selma, 114 N. Raiford Street
  • Payment methods - We accept cash, checks, or money orders in the Town Hall and we accept VISA or MasterCard credit or debit cards Online Only.

Customer Service - Energy Depot

Customer Sevice Policy

Find tools to help you understand your usage and how to make changes on your energy consumption.

Arranging For Service
Utility Connection Charges
Deposit and Transfer Fees
Automatic Draft and Equal Payments

 
Rates and fees shown are for the most frequently used services.  Other rates and fees may apply depending on specific service requirements.
 
WATER Rates and Fees

Rates and fees shown are for the most frequently used services.  Other rates and fees may apply depending on specific service requirements.

© Town of Selma, North Carolina. All Rights Reserved.